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Our Commitment

Commerce That Cares

DukaniKwangu's commitment to sustainable trade, community empowerment, and a greener Tanzania — built into every transaction.

1
Active Sellers
2
Live Products
1
Customers Served
26 Regions
Tanzania Coverage

Our Three Pillars

The foundation of every decision we make

Environmental

  • Paperless orders & digital invoicing
  • Eco-certified product label programme
  • Carbon offset for logistics partners
  • Bulk & reduced-packaging incentives
  • Green data centre hosting standards

Social

  • Priority for women-owned & youth-led shops
  • Free onboarding for rural sellers
  • Low/zero commission for micro-enterprises
  • Swahili-first platform accessibility
  • Disability-accessible UI standards

Governance

  • TRA-compliant tax reporting built in
  • Transparent commission & fee structures
  • Dispute resolution via escrow protection
  • GDPR-aligned data privacy practices
  • Annual public sustainability report

2025 Goals Progress

Tracking our sustainability targets

Women-owned shops on platform 40% — Target 50%
Rural sellers onboarded 55% — Target 2,000
Digital-only receipts (EFD) 88% — Target 100%
Green logistics partners 67% — Target 30

Active Programmes

Initiatives running on the platform today

DukaniKwangu Vijana

Youth

Zero-commission for sellers under 30. Youth entrepreneurs get free listings, free training, and a dedicated success manager for their first 6 months on the platform.

Mama Duka Initiative

Women

Women-led businesses receive enhanced search visibility, featured homepage placement, and access to micro-lending partnerships through our banking network.

Kilimo Digital

Agriculture

Agricultural sellers — from seed suppliers to livestock farmers — get subsidised subscriptions and priority listing in our Agriculture category.

Green Delivery Network

Eco

We partner exclusively with delivery providers who use motorcycles, bicycles, or EVs for last-mile delivery in urban centres, cutting emissions on every order.

Roadmap to 2030

2023 Achieved

Digital-only invoicing

Fully paperless order and payment documentation across all shops.

2024 Achieved

TRA EFD integration

Built-in e-fiscal device (EFD) receipt generation for tax compliance.

2025
2025

50% women-owned shops

Reach 50% women-owned business representation on the platform.

2026
2026

Carbon-neutral logistics

All partner delivery networks operating on electric or zero-emission vehicles.

2028
2028

10,000 rural sellers

Empower 10,000 sellers from rural Tanzania regions.

2030
2030

Net-zero platform operations

Full carbon neutrality across all platform operations and supply chain.

Partner With Us

We collaborate with NGOs, government agencies, and development organisations working on economic inclusion and digital empowerment across East Africa. Let's build a sustainable marketplace together.